VENDOR APPEAL GUIDE

Web Security Guard false positive?
Here’s where to start.

An archived Web Security Guard support page confirms a historical form for product and website-database questions. Its live URL is currently unavailable. No current email, replacement form or confirmed successor support service was found.

Public route unconfirmedSources reviewed: 2026-10-14Website / URL

Appeal contacts

We have not confirmed a public appeal channel for this entry. Any website or public profile shown is a research starting point, not a verified submission form.

Historical contact records

These are archival records, not verified current submission channels. Do not send sensitive information to an old address without independently confirming its present owner.
  • Historical official support form (currently unavailable)

    http://www.websecurityguard.com/support_help.aspx

    The page explicitly invited website-database questions. A 2022 archive retained the support description but no longer exposed form fields. The live URL closed without a response on 2026-10-14.

    Archived official source · 2015-01-05 ↗

How to request a review

Website / URL review

An archived Web Security Guard support page confirms a historical form for product and website-database questions. Its live URL is currently unavailable. No current email, replacement form or confirmed successor support service was found.

  1. Save the exact Web Security Guard verdict, current VirusTotal report link, affected URL and detection date.
  2. The historical official support route was support_help.aspx. Check whether the live page has returned before relying on it; it failed during this review.
  3. The historical form requested a name, contact email, subject and comments in English. The archive is evidence of the old process and cannot receive a current appeal.
  • The support form is historical, not a verified current submission channel. No current support email was found.
  • A 2025 homepage archive displayed an expired DNS-hosting notice. That does not prove the company or VirusTotal engine was formally retired.

Scope & contact notes

  • No dedicated appeal contact is listed in the VirusTotal false-positive contact table. The contributor website is a research starting point, not a verified appeal channel.
  • Archived official pages document a historical website-database support form. The live form was unavailable on the review date, so it is retained only in historicalContacts and is excluded from current contact totals.

Names you may see in a report

Web Security GuardCrawlerLLC

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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