VENDOR APPEAL GUIDE
Spamhaus false positive?
Here’s where to start.
Spamhaus domain removals start with its IP and Domain Reputation Checker and the instructions for the specific listing.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
Check a domain and request removalOpen submission page · Website / URL↗
Source: Vendor / project documentation · Guidance checked
How to request a review
Website / URL review
Spamhaus domain removals start with its IP and Domain Reputation Checker and the instructions for the specific listing.
- Look up the exact domain or hostname in the Spamhaus checker.
- Read the listing and address the reported abuse or compromise.
- As the registered owner, follow the returned removal process and supply the requested remediation information.
- Spamhaus does not process removal requests through arbitrary email channels. The lookup result determines the applicable procedure.
- Removal is free and is not guaranteed merely by submitting a request.
- This domain-blocklist route differs from the process for an ISP-managed SBL IP listing.
Names you may see in a report
SpamhausThe Spamhaus Project
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
- VirusTotal contributor roster ↗
- VirusTotal official false-positive contact list ↗
- Spamhaus Domain Blocklist FAQ ↗
- General questions relating to Spamhaus datasets ↗
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.