VENDOR APPEAL GUIDE
SecondWrite false positive?
Here’s where to start.
SecondWrite's indexed official contact page publishes a general inquiry email that can be used to request routing of an analysis dispute.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
SecondWrite general inquiry email[email protected] · Sandbox↗
Source: Vendor / project documentation · Guidance checked
How to request a review
Sandbox review
SecondWrite's indexed official contact page publishes a general inquiry email that can be used to request routing of an analysis dispute.
- Use the official general contact below and ask for the team responsible for SecondWrite's VirusTotal result.
- Include the VirusTotal report URL, file SHA-256, analysis or task ID, and the disputed behavior or verdict. Explain why the finding appears incorrect.
- Ask for a review and follow the support team's instructions for any additional evidence or samples.
- This is a general contact or support route; a dedicated public false-positive process was not confirmed.
- A direct website fetch encountered a TLS certificate mismatch during this audit. The email was found in the indexed official contact page; delivery has not been tested.
Names you may see in a report
SecondWriteSecondWrite Deep View
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.