Quttera false positive?
Here’s where to start.
Quttera Labs publishes both a helpdesk and an email channel for incorrect detections and false positives.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
How to request a review
Website / URL review
Quttera Labs publishes both a helpdesk and an email channel for incorrect detections and false positives.
- Open a helpdesk request or email [email protected] to report the incorrect detection.
- Identify the affected domain or URL and describe the result you dispute.
- For a VirusTotal detection, include its report link so the vendor can identify the relevant result.
- Quttera's Report Phishing page is a route for reporting malicious websites; use the false-positive support channel for a correction.
Names you may see in a report
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
- VirusTotal contributor roster ↗
- VirusTotal network engine prefixes ↗
- VirusTotal official false-positive contact list ↗
- Quttera Labs: incorrect detections and false positives ↗
- VirusTotal false-positive reporting guidance ↗
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.