VENDOR APPEAL GUIDE

Quttera false positive?
Here’s where to start.

Quttera Labs publishes both a helpdesk and an email channel for incorrect detections and false positives.

Vendor guidance checkedSources reviewed: 2026-10-14Website / URL

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

Website / URL review

Quttera Labs publishes both a helpdesk and an email channel for incorrect detections and false positives.

  1. Open a helpdesk request or email [email protected] to report the incorrect detection.
  2. Identify the affected domain or URL and describe the result you dispute.
  3. For a VirusTotal detection, include its report link so the vendor can identify the relevant result.
  • Quttera's Report Phishing page is a route for reporting malicious websites; use the false-positive support channel for a correction.

Names you may see in a report

Qutteraquttera

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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