VENDOR APPEAL GUIDE
PhishTank false positive?
Here’s where to start.
PhishTank handles incorrect phishing labels through the detail page of the disputed submission.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
Find the disputed submissionOpen support / project page · Website / URL↗
Source: Vendor / project documentation · Guidance checked
How to request a review
Website / URL review
PhishTank handles incorrect phishing labels through the detail page of the disputed submission.
- Find the affected URL using PhishTank's search or URL lookup.
- Open its Phish detail page.
- Choose Something wrong with this submission? and follow the reporting instructions.
- Use the existing submission's correction link. Add A Phish is intended to report suspected phishing, not to appeal a false positive.
Names you may see in a report
PhishTankPhishtankOpenDNSphishtankPhishTank / Snort IP
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
- VirusTotal contributor roster ↗
- VirusTotal network engine prefixes ↗
- VirusTotal official false-positive contact list ↗
- PhishTank frequently asked questions ↗
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.