VENDOR APPEAL GUIDE
Phishing.Database false positive?
Here’s where to start.
Find Phishing.Database false-positive contact details and a practical checklist for requesting a review of a VirusTotal detection.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
VirusTotal-listed contactOpen support / project page · Website / URL↗
Source: VirusTotal contact listing · Listed route; submission not tested
How to request a review
These are general preparation steps. The listed contact’s own instructions take priority.
- Identify the exact matching rule, rule version and repository from the VirusTotal report.
- Read the linked repository README and contribution or support instructions.
- Use the maintainer’s published reporting method; include the rule identifier and a reproducible explanation, and avoid posting private samples publicly.
Names you may see in a report
Phishing.Databasephishing_databasePhishing Database
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
- VirusTotal contributor roster ↗
- VirusTotal network engine prefixes ↗
- VirusTotal official false-positive contact list ↗
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.