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VENDOR APPEAL GUIDE

McAfee false positive?
Here’s where to start.

McAfee's Dispute a Detection form accepts clean-file review requests from users and software publishers.

Vendor guidance checkedSources reviewed: 2026-10-14File

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

File review

McAfee's Dispute a Detection form accepts clean-file review requests from users and software publishers.

  1. Open Dispute a Detection & Allowlisting Data.
  2. Enter your name, email, company if relevant, and details explaining why the detection is incorrect.
  3. Attach the file. For an application, include the installer and its extracted contents, then submit.
  • Use ZIP, RAR or extracted files; proprietary disk-image formats such as ISO, VMware and Norton Ghost are not supported.
  • McAfee specifies a file size below 500 MB. WebAdvisor website-rating disputes use a different process.

Names you may see in a report

McAfeemcafee

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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