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VENDOR APPEAL GUIDE

Malwared false positive?
Here’s where to start.

Find Malwared false-positive contact details and a practical checklist for requesting a review of a VirusTotal detection.

Vendor guidance checkedSources reviewed: 2026-10-14Website / URL

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

These are general preparation steps. The listed contact’s own instructions take priority.

  1. Open the official contact instructions and identify the research or indicator at issue.
  2. Use the published direct-message route, or comment on the relevant research post if the information can be shared publicly.
  3. Provide the VirusTotal report and request review of the exact URL or domain; avoid posting confidential evidence publicly.

Scope & contact notes

  • The group asks for a direct message to its @malwaremustdie account or a comment on the relevant research blog post. No dedicated delisting process was found.

Names you may see in a report

MalwaredMalware Must Diemalwared

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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