VENDOR APPEAL GUIDE

Lionic false positive?
Here’s where to start.

Lionic false-positive review channels for files and websites / URLs. Find contact scope, review guidance, source links, and any limits to the available process.

Source-listed contactSources reviewed: 2026-10-14FileWebsite / URL

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

File review

VirusTotal lists Lionic's false-positive page and support email for requesting a review.

  1. Open Lionic's Report False Positive page.
  2. If no submission form is available, use the support email listed by VirusTotal.
  3. Include the VirusTotal report URL, detection label, file hash and an explanation of the file's legitimate purpose.
  • The official false-positive page was reachable but exposed no submission form in the public page content checked.
  • The support email is listed by VirusTotal; email delivery and response were not tested.

Website / URL review

General preparation checklist. A separate vendor-specific workflow for this report type has not been independently checked.

  1. Record the exact affected URL or domain and detection label.
  2. Use a listed contact that accepts this indicator type. If the listed route handles a different type, ask the vendor or project for the responsible review team.
  3. Explain why the detection appears incorrect and include supporting evidence. Follow the recipient’s instructions before sending a sample.

Scope & contact notes

  • VirusTotal does not specify an indicator type for this contact. Confirm that the recipient handles your exact file, URL or rule result.

Names you may see in a report

Lioniclionic

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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