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VENDOR APPEAL GUIDE

Juniper Networks false positive?
Here’s where to start.

Find Juniper Networks false-positive contact details and a practical checklist for requesting a review of a VirusTotal detection.

Vendor guidance checkedSources reviewed: 2026-10-14Website / URL

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

These are general preparation steps. The listed contact’s own instructions take priority.

  1. In Juniper ATP, open the relevant threat source details.
  2. Use Select Option → Report as False Positive, and describe the suspected error with the indicator and VirusTotal report.
  3. Juniper investigates the report; submitting it does not immediately change the verdict.

Scope & contact notes

  • The documented workflow is inside the Juniper ATP product and requires access. It permits reporting DNS and C&C indicators. A separate public VirusTotal appeal form was not verified.

Names you may see in a report

Juniper Networksjuniper_networks

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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