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VENDOR APPEAL GUIDE

Invincea false positive?
Here’s where to start.

Sophos acquired Invincea. A Sophos staff response about the Invincea engine directs samples or hashes to SophosLabs.

Vendor guidance checkedSources reviewed: 2026-10-14File

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

File review

Sophos acquired Invincea. A Sophos staff response about the Invincea engine directs samples or hashes to SophosLabs.

  1. Email [email protected] and identify the historical Invincea engine name in your review request.
  2. Include the VirusTotal report link, SHA-256, exact detection and a short explanation of the file's intended use.
  3. Ask SophosLabs to confirm the current submission process and whether the historical result can be reviewed.
  • The engine name is historical. The Invincea-specific staff guidance is older; the same mailbox remains listed by VirusTotal.
  • Do not assume a legacy report can be changed solely because the current vendor accepts samples.

Scope & contact notes

  • Listed in VirusTotal search-prefix documentation but absent from the contributor roster snapshot; this is not proof the engine is currently active.
  • This name appears in a VirusTotal engine-prefix list or contact table but is not matched to a current contributor entry. Current engine activity is unconfirmed.

Names you may see in a report

Invinceainvincea

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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