VENDOR APPEAL GUIDE
Guardbot / Priente false positive?
Here’s where to start.
The official Priente website publishes a general contact for inquiries about its products, including routing a Guardbot detection dispute.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
Priente general contact[email protected] · File↗
Source: Vendor / project documentation · Guidance checked
How to request a review
File review
The official Priente website publishes a general contact for inquiries about its products, including routing a Guardbot detection dispute.
- Use the official general contact below and ask for the team responsible for Guardbot / Priente's VirusTotal result.
- Include the VirusTotal report URL, file SHA-256, exact detection label and software publisher. Explain why the finding appears incorrect.
- Ask for a review and follow the support team's instructions for any additional evidence or samples.
- This is a general contact or support route; a dedicated public false-positive process was not confirmed.
Names you may see in a report
Guardbot / PrienteGuardbotPriente
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.