VENDOR APPEAL GUIDE
F-Prot false positive?
Here’s where to start.
Find F-Prot false-positive contact details and a practical checklist for requesting a review of a VirusTotal detection.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
[email protected][email protected] · File↗
Source: VirusTotal contact listing · Listed route; submission not tested
How to request a review
These are general preparation steps. The listed contact’s own instructions take priority.
- Re-scan the affected item in VirusTotal to confirm that the named engine still detects it.
- Email the VirusTotal-listed contact and request a false-positive review.
- Include the VirusTotal report link, exact indicator, detection name, why you believe the verdict is wrong and any cleanup evidence. Confirm that the team handles your indicator type.
- Wait for the vendor’s decision and re-scan after a correction. Keep the case reference for any follow-up.
Scope & contact notes
- Listed in VirusTotal search-prefix documentation but absent from the contributor roster snapshot; this is not proof the engine is currently active.
- This name appears in a VirusTotal engine-prefix list or contact table but is not matched to a current contributor entry. Current engine activity is unconfirmed.
Names you may see in a report
F-Protf_prot
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.