VENDOR APPEAL GUIDE
Cyble false positive?
Here’s where to start.
VirusTotal publishes a dedicated Cyble contact for false-positive reports.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
VirusTotal-listed Cyble contact[email protected] · Website / URL↗
Source: VirusTotal contact listing · Listed route; submission not tested
How to request a review
Website / URL review
VirusTotal publishes a dedicated Cyble contact for false-positive reports.
- Email the contact exactly as published: [email protected].
- Include the affected URL or domain and its VirusTotal report link.
- Identify Cyble's verdict and explain why it appears incorrect; request a review.
- The address intentionally preserves VirusTotal's published spelling, including patnership.
- A separate vendor-published public URL appeal procedure was not verified.
Names you may see in a report
CybleCyble Inc.cyble
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
- VirusTotal contributor roster ↗
- VirusTotal network engine prefixes ↗
- VirusTotal official false-positive contact list ↗
- VirusTotal false-positive contacts ↗
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.