VENDOR APPEAL GUIDE

CrowdSec false positive?
Here’s where to start.

Find CrowdSec false-positive contact details and a practical checklist for requesting a review of a VirusTotal detection.

Vendor guidance checkedSources reviewed: 2026-10-14Website / URL

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

These are general preparation steps. The listed contact’s own instructions take priority.

  1. Prepare a technical explanation for why the IP or range is misclassified.
  2. Publish the relevant IP addresses, ranges or reverse DNS as a machine-readable list available over HTTPS.
  3. Email [email protected] with that list URL, your justification and the VirusTotal report link.

Scope & contact notes

  • Listed in VirusTotal search-prefix documentation but absent from the contributor roster snapshot; this is not proof the engine is currently active.
  • This process concerns IP threat-intelligence classification; it is not a general domain allowlisting form.
  • This name appears in a VirusTotal engine-prefix list or contact table but is not matched to a current contributor entry. Current engine activity is unconfirmed.

Names you may see in a report

CrowdSeccrowdsec

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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