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VENDOR APPEAL GUIDE

Criminal IP false positive?
Here’s where to start.

VirusTotal lists AI Spera's support email for Criminal IP false positives; the vendor also publishes it as its technical-support contact.

Source-listed contactSources reviewed: 2026-10-14Website / URL

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

Website / URL review

VirusTotal lists AI Spera's support email for Criminal IP false positives; the vendor also publishes it as its technical-support contact.

  1. Email [email protected] identifying Criminal IP as the engine with the disputed verdict.
  2. Include the exact domain or URL and a link to the VirusTotal report.
  3. Explain why you believe the verdict is incorrect and request a review.
  • No separate public URL-specific appeal procedure was verified. These steps use VirusTotal's general false-positive reporting guidance.

Names you may see in a report

Criminal IPAI Speracriminal_ipCriminal IP (AI Spera)

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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