VENDOR APPEAL GUIDE

ClamAV false positive?
Here’s where to start.

ClamAV directs benign files incorrectly detected by its scanner to the official false-positive report form.

Vendor guidance checkedSources reviewed: 2026-10-14File

Appeal contacts

Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.

How to request a review

File review

ClamAV directs benign files incorrectly detected by its scanner to the official false-positive report form.

  1. Confirm that ClamAV and its signature databases are current.
  2. Open the false-positive report form and provide the detected sample.
  3. Include the signature or detection name and enough context for the analysts to reproduce the detection.
  • ClamAV says uploaded samples are retained indefinitely within Cisco Talos.
  • The official documentation confirms the form URL; automated access to the form returned HTTP 403 during this check.

Names you may see in a report

ClamAVclamav

Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.

Sources for this entry

“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.

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