VENDOR APPEAL GUIDE
AVG false positive?
Here’s where to start.
AVG provides a false-positive form with separate file and URL options.
Appeal contacts
Choose a channel for the type of detection you want reviewed. Contact availability and acceptance are controlled by the vendor.
AVG false-positive formOpen submission page · File↗
Source: Vendor / project documentation · Guidance checked
How to request a review
File review
AVG provides a false-positive form with separate file and URL options.
- Open the form and select File.
- Supply your email and attach the file. Add the AVG detection name, Alert ID and a description of the suspected mistake.
- Complete the verification question and submit.
- Choose the File option for a file detection; a website URL is a separate submission type.
Names you may see in a report
AVGAVG Technologiesavg
Aliases help locate the responsible vendor. Related products can use different submission channels; check the scope shown above.
Sources for this entry
- VirusTotal contributor roster ↗
- VirusTotal file engine prefixes ↗
- VirusTotal official false-positive contact list ↗
- AVG Report False Positive ↗
“Guidance checked” means a public vendor source supports the route or instructions. We have not sent a test appeal or verified mailbox delivery. Read our methodology.